"The Strengths of WSI are their customer service, and their products. The rep's general knowledge of the business as a whole.They are always available by phone or E-mail. When we have a problem, they respond quickly.We appreciate everything they have done for us."
"Their strength is in their openness to think outside the box, and their ability to troubleshoot and locate the problem. Anytime I call, they make themselves available."
"Their strength is their high quality products as well as their service representative. Their expertise in the field is commendable as well."
"WSI knows our system backwards and forwards. He's here regularly and does a great job for us! He goes over and beyond the call of duty!"
"Their strength is in their reliability. I can call WSI anytime, and they take care of every issue we have. They go out of their way to be accommodating, and truly goes over and beyond the call of duty for us. We really appreciate that."
"The expertise of WSI is a definite strength. Also their analysis of the fuel and consumption of fuel and water is helpful. It also seems they have a strong knowledge of the chemicals, but also a lot of the mechanical issues we deal with as well."
"They are pretty darn good people to do business with."
"WSI service has been very consistent over the years. They have a high level of service, and that is important to me."
"WSI has been phenomenal in all aspects of the service they provide for me. They are reactionary, and definitely go above and beyond the call of duty. We're very happy with the service WSI provides for us!"
"WSI is very attentive to whatever we need. We have called them day and night and they arrive promptly. WSI is one of the best vendors I have."
"WSI does a great job for us!"
"They have the best service in the industry. I have been doing this for 30 years, and never had better people. We are extremely happy with the service. "
"Their service is awesome!"
"When we call, they answer right away. They come in about 30 minutes, sometime less. They make a big improvement in my laundry. They have better service, and better quality. I've tried others, and they are not as good as WSI."
"Their knowledge of chemicals is pretty impressive.They stand by their work and do a good job. "
"They're very prompt in their service. Service and personnel are very good. I just appreciate the good service and the good personnel."
*This information was acquired by an independent survey conducted November 2006* |